Privacy Policy

Neb.co — Operated by New England Biologics

Last Updated: March 30, 2026

Welcome to Neb.co (“the Site”), operated by New England Biologics (“New England Biologics,” “we,” “us,” or “our”), a Wyoming limited liability company with its principal place of business in the State of Wyoming, United States. New England Biologics is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you visit our Site, purchase research-only peptide products, or engage with our services. By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

This Privacy Policy complies with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR) where applicable for EU residents, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the California Online Privacy Protection Act (CalOPPA), the Virginia Consumer Data Protection Act (VCDPA), and other applicable state, federal, and international regulations.

  1. Information We Collect

We collect the following categories of personal information, as defined by applicable privacy laws, when you interact with our Site:

Personal Identifiers: Name, email address, phone number, billing address, shipping address, and account username (if you create an account).

Financial Information: Payment details (e.g., credit card numbers or other payment method information) processed through our secure payment gateway.

Commercial Information: Purchase history, products viewed, and details of transactions.

Internet or Network Activity: IP address, browser type, device information, pages visited, time spent on the Site, and referring URLs (e.g., through cookies or analytics tools).

Geolocation Data: General location based on IP address or provided shipping/billing address (we do not collect precise geolocation data).

Professional or Employment-Related Information: If you contact us for research or business purposes, we may collect your job title, institution, or professional contact details.

Age Verification Data: Confirmation of age (21 years or older) as required by our age verification process upon first access to the Site.

We do not knowingly collect personal information from anyone under 21 years of age. If you believe we have collected such information, please contact us immediately at support@neb.co.

  1. How We Collect Information

We collect personal information in the following ways:

Directly from You: When you submit information through contact forms, account registration, age verification, or checkout processes.

Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics) that track your interactions with the Site.

From Third Parties: From payment processors, shipping carriers, or analytics providers, as necessary to fulfill your orders or improve our services.

  1. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: Process orders, deliver products, and provide customer support.

To Improve the Site: Analyze user behavior to enhance website functionality and user experience.

To Communicate: Send order confirmations, respond to inquiries, and, with your consent, provide updates about our products and services.

To Comply with Legal Obligations: Ensure compliance with applicable laws, including tax reporting, fraud prevention, and regulatory requirements.

To Verify Age and Eligibility: Confirm that customers meet the minimum age requirement (21 years) and are qualified to purchase research chemicals.

To Protect Our Interests: Prevent fraudulent activities, enforce our Terms and Conditions, and protect the security of the Site.

We will not use your personal information for purposes other than those disclosed unless required by law or with your explicit consent.

  1. How We Share Your Information

We may share your personal information with:

Service Providers: Third-party vendors who assist with payment processing (e.g., Stripe, PayPal), shipping (e.g., USPS, FedEx), or analytics (e.g., Google Analytics). These providers are contractually obligated to protect your data and use it only for the services they provide to us.

Legal Authorities: When required by law, such as in response to a subpoena, court order, or regulatory investigation.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with notice to you as required by law.

We do not sell your personal information to third parties for marketing purposes. Under the CCPA/CPRA, “selling” personal information includes sharing it for monetary or other valuable consideration. We do not engage in such practices.

  1. Your Rights Under Applicable Privacy Laws

Depending on your jurisdiction (e.g., EU, or U.S. state of residence), you may have the following rights regarding your personal information:

Right to Know: Request details about the categories of personal information we collect, the purposes for collection, and the third parties with whom we share it.

Right to Access: Request a copy of the personal information we hold about you.

Right to Delete: Request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations to retain data).

Right to Opt-Out of Sale: Request to opt-out of the sale of your personal information (not applicable, as we do not sell personal information).

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Right to Correct: Request correction of inaccurate personal information.

Right to Limit Use of Sensitive Personal Information: Restrict the use of sensitive personal information to what is necessary for providing services.

Right to Withdraw Consent: For processing based on consent, withdraw consent at any time.

Right to Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@neb.co or submit a request through our Site. We will verify your identity before processing your request, which may require providing additional information. We will respond within the timeframes required by law (e.g., 45 days under CCPA/CPRA, 1 month under GDPR, with possible extensions).

  1. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example: order information is retained for 7 years to comply with tax and regulatory requirements; account information is retained until you request deletion or your account becomes inactive for 2 years; and analytics data is anonymized and retained indefinitely for statistical purposes. When personal information is no longer needed, we securely delete or anonymize it.

  1. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Site usage, and deliver targeted content. You can manage your cookie preferences through your browser settings.

  1. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. International Data Transfers

New England Biologics is a Wyoming limited liability company based in the United States, and your personal information may be processed or stored outside your country of residence. We ensure that any international data transfers comply with applicable privacy laws, including the use of appropriate safeguards (e.g., standard contractual clauses under GDPR or equivalent measures) where required.

  1. Children’s Privacy

Our Site is not intended for anyone under 21 years of age, and purchasing products requires verification that you are at least 21 years of age. If we learn that we have collected personal information from anyone under 21, we will promptly delete it. Please contact us at support@neb.co if you believe we have inadvertently collected information on anyone under 21 years of age.

  1. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on the Site with a revised “Last Updated” date or, if required by law, through direct communication (e.g., email). Your continued use of the Site after such changes constitutes acceptance of the updated policy.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

New England Biologics

Email: support@neb.co

Legal/Privacy Requests: legal@neb.co

We will investigate and respond promptly in accordance with applicable laws.

  1. Additional Information for California Residents

Under the CCPA/CPRA, California residents have specific rights, as outlined in Section 5. Additionally: categories of personal information collected are detailed in Section 1; we share personal information with service providers (e.g., payment processors, shipping carriers, analytics providers) but do not sell it; we do not currently respond to “Do Not Track” signals, as there is no universal standard for such signals; and under California’s Shine the Light law, you may request information about our disclosure of personal information to third parties for direct marketing purposes — we do not share personal information for such purposes.

  1. Additional Information for Other U.S. State Residents

Residents of Virginia, Colorado, Connecticut, Utah, and other states with privacy laws may have similar rights to those under the CCPA/CPRA, including the right to access, delete, or correct personal information. Please contact us to exercise these rights, and we will comply with the specific requirements of your state’s laws.

  1. Additional Information for EU Residents

Under the GDPR, you have rights including access, rectification, erasure, restriction of processing, data portability, and objection to processing. We process data based on legitimate interests, contract performance, consent, or legal obligations. For complaints, EU residents may contact their local data protection authority.

  1. Governing Law

This Privacy Policy is governed by the laws of the State of Wyoming, United States of America, without regard to conflict of law principles. Any disputes arising from this Privacy Policy shall be resolved exclusively in the state or federal courts located in the State of Wyoming, United States. You agree to submit to the personal jurisdiction of these courts.

IMPORTANT DISCLAIMER

⊗ PRODUCTS ARE INTENDED AS A RESEARCH CHEMICAL ONLY. All products currently listed on this Site are for research purposes ONLY. All products sold on this website are intended for research and identification purposes only. These products are not intended for human dosing, injections, or ingestion. This designation allows the use of research chemicals strictly for in vitro testing and laboratory experimentation only. All product information available on this website is for educational purposes only. Bodily introduction of any kind into humans or animals is strictly prohibited by law. Products should only be handled by licensed, qualified professionals. Products sold are not a drug, food, or cosmetic and may not be misbranded, misused or mislabeled as a drug, food, or cosmetic. Peptides are strictly for laboratory, academic, or institutional research and not for human or animal consumption.

⊗PRODUCTS ARE INTENDED AS A RESEARCH CHEMICAL ONLY. This designation allows the use of research chemicals strictly for in vitro testing and laboratory experimentation only. All product information available on this website is for educational purposes only. Bodily introduction of any kind into humans or animals is strictly prohibited by law. Products should only be handled by licensed, qualified professionals. Products sold are not a drug, food, or cosmetic and may not be misbranded, misused or mislabeled as a drug, food, or cosmetic.